Privacy Policy 100cuci com – Our Commitment to Protecting Your Data

100cuci com is an online casino and Sports Betting platform operator serving the Malaysian market. We are committed to protecting the privacy of every individual who interacts with our platform — whether as a website visitor, prospective member, or active registered member.

This Privacy Policy applies to all services offered through the 100cuci com website, mobile applications (where applicable), customer support channels including live chat and email, and all other interactions between you and the 100cuci com team. This Policy should be read together with Terms & Conditions us for a complete overview of the agreement between you and our platform.

100cuci com collects several categories of personal information depending on your level of interaction with our platform. Below is a full breakdown of the types of data we may collect:

Personal data collected by 100cuci com is used for the following legitimate and transparent purposes:

For marketing communications such as new promotions, selected odds boosts for Liga Super or BWF badminton matches, or exclusive bonus offers, we will obtain your explicit consent at registration or at a later stage. You may withdraw this consent at any time via your account settings or by contacting our support team.

100cuci com does not sell or disclose your personal data to external parties for the commercial gain of those third parties. However, there are specific situations where data sharing is necessary and legally justified:

• Payment Service Providers: Payment gateways including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX receive the transaction information necessary to process your deposits and withdrawals. These providers are governed by their own privacy policies and Bank Negara Malaysia compliance requirements.
• Game Providers: Third-party game software providers that supply slots, live baccarat, and other games may receive game session data necessary for the technical operation of those games. This data does not include your personal financial information.
• Legal Authority: 100cuci com will disclose the necessary data to law enforcement agencies, regulatory bodies, or courts when required to do so by law or a valid court order.
• Cybersecurity Services: Third-party security service providers that assist us in detecting and preventing fraud may access technical data and activity logs for that purpose.
• Business Transfer: In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new entity, subject to prior notice being given to affected players.

Protecting your personal data is a top technical priority at 100cuci com. We continually invest in our security infrastructure to ensure your information remains safeguarded at all times:

• 256-bit SSL Encryption: All communications between your browser and the 100cuci com servers are encrypted using 256-bit TLS/SSL protocol. This means data transmitted — including passwords and financial information — cannot be intercepted or read by third parties.
• Two-Factor Authentication (2FA): We offer and actively encourage the use of two-factor authentication for all accounts. With 2FA enabled, accessing your account requires not only your password but also a verification code sent to your mobile phone.
• Continuous Threat Monitoring: Our systems are monitored around the clock to detect suspicious activity, intrusion attempts, and abnormal access patterns. Any identified threats are responded to promptly by our cybersecurity team.
• Internal Access Controls: Only 100cuci com staff who require access to specific data to perform their duties are permitted to do so — on a strict need-to-know basis. All internal access is audited and logged.
• Data Backup and Recovery: Critical data is backed up regularly to secure, encrypted locations to ensure service continuity and protection against data loss.

100cuci com retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law:

• Active Account Data: For as long as your account remains active on 100cuci com, we retain all data necessary for service operations and compliance. This data is updated periodically whenever you make changes to your account information.
• Financial Transaction Records: Deposit and withdrawal records are retained for a minimum of 7 years from the date of the transaction, in line with Malaysian financial legislation and anti-money laundering (AML) compliance requirements.
• KYC Data: Identity verification documents (such as a copy of your MyKad) are retained for the duration of your active account plus 5 years after account closure, in line with industry compliance requirements.
• Communication Logs: Customer support conversation records are retained for 2 years for reference and dispute resolution purposes.
• Data After Account Closure: Upon account closure at your request, personal data not subject to legal retention requirements will be deleted or anonymised within 90 days.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal data at 100cuci com:

The 100cuci com website uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how players use our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the overall functionality of the platform and could prevent you from logging in or using certain features properly.

The technical infrastructure of 100cuci com may involve the processing or storage of data on servers located outside Malaysia. Any such cross-border data transfers are carried out with safeguards equivalent to Malaysia's PDPA standards in place, through:

• Contractual agreements with service providers requiring adequate data protection standards
• Use of infrastructure providers holding internationally recognised security certifications
• Data encryption in transit and at rest to protect your privacy regardless of the server's physical location

100cuci com strictly prohibits individuals under the age of 18 from registering or using our platform in any capacity. We do not knowingly collect personal data from minors.

Should we become aware of, or have reasonable grounds to believe that, personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the account in question.

We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent access to online gambling sites.

100cuci com reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. The "Updated" date at the top of this document will reflect the date of the most recent amendment.

Any material amendments to this Privacy Policy — meaning changes that significantly affect how we use your data or your rights — will be communicated to you via an in-platform notice or email to your registered address at least 14 days before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to the 100cuci com team through the following channels:

• Email: support@100cucicom.best (use the subject line "Privacy Enquiry")
• Live Chat: Available through the 100cuci com platform, 24 hours a day, 7 days a week
• Response Time: We aim to respond to all privacy enquiries within 5 working days

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia, as provided under the Personal Data Protection Act 2010.